Support Center
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Need assistance? We're here to help! Reach out to us for any questions, technical issues, or feedback.
Response Time: We typically respond within 5 business days.
Frequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page and enter your email address. You'll receive a password reset link in your email inbox.
How do I verify my email address?
After registering, check your email for a verification message. Click the verification link to activate your account. If you didn't receive it, check your spam folder or contact support.
How do I create or join a group?
Navigate to the "Groups" section from the main menu. You can create a new group by clicking "Create Group" or browse existing groups to join communities that interest you.
How do I upload images or create albums?
You can upload images when creating posts or comments. For albums, visit your profile and click on "Albums" to create and manage your photo collections.
How do I manage my privacy settings?
Go to your profile settings to control who can see your posts, send you friend requests, and view your albums. You can also manage notification preferences there.
How do I report inappropriate content?
Click the three-dot menu on any post or comment and select "Report". Choose the appropriate reason and our moderation team will review the content promptly.
Common Account Issues
Login Problems
- • Check your email and password spelling
- • Ensure your account is email verified
- • Try clearing your browser cache
- • Use the password reset feature
Image Upload Issues
- • Check file size (max 400KB)
- • Ensure image dimensions (max 2000x2000)
- • Use supported formats (JPEG, PNG, GIF)
- • Try a different browser
Still Need Help?
Can't find what you're looking for? Our support team is ready to assist you with any questions or issues.
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